The HORRIFYING truths Judy uncovered in her March training sessions:

March 28, 2012 –  

Overworked CSRs painfully unaware of three easy WinRater timesavers During her March WinRater training sessions, our Quote-to-issue Expert Judy Fanelli was shocked – SHOCKED! – to learn of CSRs’ shameful work conditions:   these WinRater users are working their fingers to the bone, slaving over their keyboards spending unnecessary time and energy searching for and rekeying [...]

MAIA/CAP “Streaming Live” presentation: great, but will it really work?

March 22, 2012 –  

We (along with more than 400 Mass. independent agencies) watched Project CAP’s recent “Streaming Live” session about recapturing market share from you-know-who (hint:  Poofy-haired Hussy and Runty Reptile).  The presentation was professional and thorough, and painted a compelling picture of how independent agents can win back what’s rightfully theirs. We thought the “Streaming Live” technology [...]

Our annual contribution to MAIA’s Agent Awareness campaign

March 21, 2012 –  

MAIA Board Chairman Ray Gallant, Charlie Walsh, and MAIA President & CEO Frank Mancini As we’ve  said for many years now, we’re all partners…us, agents, and carriers.  Raising awareness of the true value independent agents provide to consumers is a cause near and dear to our hearts. That’s why we presented another big phat check to MAIA [...]